Math Problem Statement

In a mid-size company, the distribution of the number of phone calls answered each day by each of the 12 receptionists is bell-shaped and has a mean of 58 and a standard deviation of 5. Using the empirical rule, what is the approximate percentage of daily phone calls numbering between 43 and 73?

Solution

This problem requires the use of the empirical rule, which is applicable for bell-shaped (normal) distributions.

Key Information:

  • Mean (μ) = 58
  • Standard deviation (σ) = 5
  • We are asked to find the approximate percentage of daily phone calls between 43 and 73.

Steps:

  1. Find the Z-scores:

    • Convert the values 43 and 73 into Z-scores:
      • Z=XμσZ = \frac{X - \mu}{\sigma}
    • For 43: Z1=43585=155=3Z_1 = \frac{43 - 58}{5} = \frac{-15}{5} = -3
    • For 73: Z2=73585=155=3Z_2 = \frac{73 - 58}{5} = \frac{15}{5} = 3
  2. Use the empirical rule:

    • The empirical rule states that:
      • 68% of the data falls within 1 standard deviation from the mean.
      • 95% of the data falls within 2 standard deviations from the mean.
      • 99.7% of the data falls within 3 standard deviations from the mean.

    Since 43 and 73 are 3 standard deviations away from the mean (on both sides), this range covers 99.7% of the distribution.

Thus, the approximate percentage of daily phone calls between 43 and 73 is 99.7%.

Would you like more details or have any further questions?

Here are 5 related questions:

  1. What is the empirical rule and why is it important in statistics?
  2. How do Z-scores help in understanding the normal distribution?
  3. What percentage of data lies within 1 standard deviation in a normal distribution?
  4. How would the result change if the range was between 48 and 68?
  5. How can we use Z-scores to compare data from different distributions?

Tip: The empirical rule is most useful when dealing with normal distributions. It provides a quick estimate for data ranges without needing complex calculations.

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Math Problem Analysis

Mathematical Concepts

Statistics
Normal Distribution
Empirical Rule

Formulas

Z = (X - μ) / σ

Theorems

Empirical Rule

Suitable Grade Level

Grades 9-12