Volume is 32,000, TPH target is 65, and Headcount is 179. How much VTO must I offer to achieve a 3.08 shift length?
Select the correct answer.

15

21

19

11

To calculate the VTO (Voluntary Time Off) needed to meet the shift target, we need to understand the relationship between the volume, target TPH (Transactions Per Hour), headcount, and shift length.

### Given:
- Volume = 32,000
- Target TPH = 65
- Headcount = 179
- Shift length = 3.08 hours

### Step-by-Step Calculation:

1. **Determine the total required TPH for the entire shift**:
   - Total required output = Volume ÷ Shift Length = \( 32,000 \div 3.08 \approx 10,389.61 \) (this is the total amount of work needed to be done during the shift).

2. **Determine how many people are needed to meet the target**:
   - Target TPH per person = 65
   - Total people required = Total required output ÷ TPH target = \( 10,389.61 \div 65 \approx 160.6 \) people.

3. **Determine how much VTO to offer**:
   - Total headcount available = 179
   - People required = 160.6
   - VTO offered = 179 - 160.6 = 18.4

Since we are looking for a whole number, **VTO offered is approximately 19** people.

### Answer: **19**

Would you like a more detailed explanation or have any questions about the calculation? 

### Further Questions:
1. What factors can influence the target TPH rate during a shift?
2. How does shift length impact the required headcount for different targets?
3. What strategies can be used to effectively manage VTO in a work environment?
4. How do you calculate total volume requirements when the shift length varies?
5. What methods can be employed to improve the TPH rate for better efficiency?

### Tip:
When managing VTO, it's helpful to regularly monitor actual TPH performance compared to the target to adjust staffing levels in real time.

Volume is 32,000, TPH target is 65, and Headcount is 179. How much VTO must I offer to achieve a 3.08 shift length?

This solution explains how to calculate the amount of VTO (Voluntary Time Off) needed to meet a target rate of 65 TPH (Transactions Per Hour) for a volume of 32,000 with 179 headcount over a 3.08-hour shift. Learn step-by-step how to apply the key arithmetic concepts involved.

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